What’s your return & refund policy for international orders?

International returns

Quick answer

International returns follow our policy and local laws. Start a request with your order number. Duties and taxes are typically non-refundable.

Policy basics

  • 30-day window for unused items in original packaging.
  • Cancellation or modification requests within 24 hours of purchase.
  • Non-approved or late returns may incur a restocking fee.
  • Customers usually cover return shipping; refunds process after inspection.

How to start a return

  • Contact support with your order number and reason for return.
  • Use a tracked carrier; keep the receipt until the refund posts.

Informational only — not legal advice.

Also asked as: “International refund rules”, “How to return from abroad”.

Last updated: 2025-09-10