Terms of service

Terms & Conditions - The Basics 

Effective Date: January 1, 2025

Welcome to Swiss Vitalis USA! These Terms and Conditions ("Terms") govern your use of our website located at www.swissvitalisusa.com ("Site") and the purchase of products from our marketplace. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

  1. Eligibility You must be at least 18 years old to purchase products from our Site. By agreeing to these Terms, you confirm that you are of legal age to enter into a binding contract.

  2. Product Information We strive for accuracy in product descriptions, images, and pricing. However, we do not warrant that the information is accurate, complete, or error-free. Prices and availability are subject to change without notice.

  3. Order Acceptance and Payment All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including restrictions related to the legality of CBD or THCv products in your jurisdiction. Payment must be made in full before products are shipped.

  4. Shipping and Delivery We will make reasonable efforts to ship products in a timely manner. However, we are not responsible for delays caused by third-party carriers or unforeseen circumstances.

  5. Returns and Refunds Our return policy allows for returns within 7 days. Products must be unopened and in original packaging. For more details, please refer to our Return Policy.

  6. User Responsibilities You are responsible for ensuring the legality of purchasing and using CBD products in your jurisdiction. By purchasing our products, you acknowledge that you are not violating any laws.

  7. Intellectual Property All content on our Site, including text, graphics, logos, and trademarks, is the property of Swiss Vitalis USA or our content suppliers and is protected by intellectual property laws.

  8. Limitation of Liability To the fullest extent permitted by law, Swiss Vitalis USA is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased from the Site.

  9. Indemnification You agree to indemnify and hold harmless Swiss Vitalis USA and its affiliates from any claims, losses, liabilities, or expenses arising from your use of the Site or violation of these Terms.

  10. Governing Law These Terms shall be governed by and construed in accordance with the laws of the United States of America. Any disputes arising from these Terms shall be resolved in the courts of Delaware, USA.

  11. Changes to Terms We may modify these Terms at any time. Changes will be effective immediately upon posting on our Site. Continued use of the Site after changes indicates your acceptance of the new Terms.

  12. Contact Information For questions about these Terms, please contact us at charlesh@swissvitalisusa.com.