Shipping policy

SwissVitalisUSA.com Shipping Policy

Welcome to the SwissVitalisUSA.com Shipping Policy page. Our aim is to ensure your products are delivered in a timely and efficient manner. Please review the details below regarding our shipping policies:

Shipping Destinations:

  • We currently ship to the continental United States,

Shipping Methods and Delivery Times:

  • We offer several shipping options to meet your needs, including Standard (3-7 business days), Expedited (2-3 business days).
  • Delivery times are estimated from the day of dispatch, not the order date.
  • Orders placed before 1 PM (ET) on business days are typically processed and shipped the same day.

Shipping Rates:

  • Standard shipping is free for orders over $90.

Order Processing:

  • Orders are processed Monday through Friday, excluding public holidays.
  • You will receive a confirmation email with tracking information once your order has been shipped.

Handling and Timeframes:

  • Within 24 hours of placing your order, we will begin processing. Please note that this time is in addition to the shipping transit time.
  • Delays may occasionally occur due to factors outside of our control, such as severe weather conditions or high-volume periods.

Shipping Restrictions:

  • We are unable to ship to P.O. Boxes, APO/FPO addresses, or overseas territories.
  • Shipping of certain products may be restricted to comply with state regulations.

Tracking Your Order:

  • Once your order has been shipped, you will receive a tracking link via email to track your shipment's progress.

Undeliverable Packages:

  • In the event a package is returned to us due to an incorrect address or other delivery issues, we will contact you to arrange a reshipment.

If you have any questions regarding our shipping policy or need assistance, please contact our customer service team at charlesh@swissvitalisusa.com.